Use powerful filters to create fine-grained lists of Accounts and Contacts.
Manage your day-to-day Customer tasks using the view that makes you the most productive.
Build bespoke Account and Contact Health Scores to fit your unique business.
Create scalable, repeatable processes with automated Playbooks.
Assemble a unified-view of each Account with data from over 100 SaaS integrations.
Add key Metrics and Segments to Dashboards to give instant access to important information.
We may collect and process the following information about you:
If you decide to register with or use the Service you will be asked to provide certain information about yourself. You will voluntarily provide us with Personal Data which includes your name, email address and contact details when you:
Each time you use the Service we may automatically collect the following information:
We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected via the Service. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
If you're under the age of 16, you may not have an account on the Service. We do not knowingly collect information from or direct any of our content specifically to children under 16. If we learn or have reason to suspect that you are a user who is under the age of 16, we will unfortunately have to close your account. Please see our Terms and Conditions for information about account termination.
We will only use information held about you for the following purposes.
We will use this information:
To administer our Service and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To improve our Service to ensure that content is presented in the most effective manner for you and for your computer.
To allow you to participate in interactive features of our Service, when you choose to do so.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
To make suggestions and recommendations to you and other users of our Service about services that may interest you or them.
By using the Service, you agree that we can access, aggregate and use non-personally identifiable data we have collected from you. This data will in no way identify you or any other individual. We may use this aggregated non-personally identifiable data to:
Assist us to better understand how our customers are using the Service.
Provide our customers with further information regarding the uses and benefits of the Service.
Provide useful business insights from the aggregated data.
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive). By using the Service, you consent to Personal Data being collected, held and used in this way and for any other use you authorize.
We may share your Personal Data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may share your information with selected third parties including:
We follow strict guidelines in the storage and disclosure of information which you have given us, to prevent unauthorized access. We comply with the laws of the countries from which we operate. We may disclose your Personal Data to third parties:
In complying with court orders and similar legal processes, we strive for transparency. When permitted, we will make a reasonable effort to notify users of any disclosure of their information, unless we are prohibited by law or court order from doing so, or in rare, exigent circumstances.
If you wish to subscribe to our marketing communications, we will use your name and email address to send communications to you. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You may elect to stop receiving our marketing emails by following the unsubscribe instructions included in such emails.
We send push notifications from time to time in order to update you about any Service updates, events and promotions we may be running. If you no longer wish to receive these communications, please disable these in the settings on your device. If you change your mind about being contacted in the future, please click on the opt out options included in emails or the Service and we will remove you from our mailing lists.
You have the right to access information held about you.
We permit you to delete, rectify and export information you have provided to us, subject to the conditions of our Terms and Conditions and our legal obligations set out below.
We retain Personal Data for as long as we provide the Services to you or your account remains open. However, we may keep some data after your account is closed or you cease using the Service, for the purposes set out below.
After you have closed your account we may retain Personal Data where reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, maintain security, prevent fraud and abuse, resolve disputes, enforce our Terms and Conditions, offer new features you may be interested in, or fulfil your request to "unsubscribe" from further messages from us. If none of these obligations apply we will delete Personal Data within 12 months of your account being closed.
We will retain de-personalized information after your account has been closed.
If you have any complaints about our use of your information please contact us registered address, via email at firstname.lastname@example.org, or contact the office of the Irish Data Protection Commissioner.
For the purpose of the General Data Protection Regulation (EU) 2016/679, the data controller is Akita Ventures Limited, a private limited company registered in Ireland with number 540357 whose registered office is at NDRC, The Digital Exchange Building, Crane Street, Dublin 8 ("Akita", "we", "us" or "our"). Our VAT number is IE3278514PH.
Our Service is accessible via the Internet and may potentially be accessed by any user around the world. Other users may access the Service from outside the EEA. This means that where you chose to upload your data to the Service, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share any password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our Service; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
The Service may contain links to and from third party websites of our partners, networks, advertisers and affiliate. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for the privacy practices or content of these websites.
Akita is Customer Success Management software that will help your business retain its customers and grow revenue.
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