Customer Success Software

Empower Your Team

Akita makes your customer success managers more efficient by giving them instant access to a customer's entire history--without opening a single app or making a single phone call.

Reduce Churn

Akita helps you identify your at-risk customers. If you can understand why someone is at risk of churn, you can stop it dead in its tracks.

Grow Lifetime Value

Stay informed of your customers' product usage, billing and customer service activities and use this information to nurture better relationships and increase revenue.

Take Action When It Matters.

Akita measures the health of your accounts and gives you an actionable list of at-risk customers. Now you can focus on the right accounts at the right time.

Customizable Alerts

Powerful alerts keep you informed of important customer interactions.

Comprehensive Reporting

Akita provides comprehensive customer reports with data and filters that cross business departments.

Organization Health Organization Data Deals Tickets Emails
Salesforce Intercom Open Deals Deals Won Open Tickets Closed Tickets Emails Received Emails Sent
Renewal Date
User Count
Sessions
Active Users
Last Login
Open Deals
Probability
Total
Deals Won
Total
Open Tickets
Max Age (Days)
Average Age (Days)
Closed Tickets
Most Recently (Days Ago)
Inbound Emails
Outbound Emails
Most Recently (Days Ago)
Omni Source 28 2015-07-16 30 843 21 31 Days Ago 1 75 720 1 9500 1 7 4 8 10 5 44
Intelli Wealth Group 58 2015-07-23 25 771 17 18 Days Ago 1 10 11000 2 20000 1 69 7 10 85
DGS HomeSource 72 2015-08-15 10 1389 10 10 Hours Ago 1 60 10500 2 3 2 10 33 39 10

Our Chrome Extension Is a Powerful Addition to Gmail

Akita builds a complete customer history for each email so you don’t have to leave your inbox.

Akita integrates with the cloud-based software your business already uses—the leaders in accounting, customer relationship management, customer service, and marketing. Getting started only takes minutes and requires no IT involvement.

...And Many More! Visit our SaaS Integrations Directory for the full list.

Be one of the first to try Akita

We are currently in beta but we are looking for the right companies to help us build an incredible product.

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