Priced to start. Built to scale.


$159/month
Akita Platform Fee • Includes 3 Users
Each additional user $54/month
Single View of the Customer
Unlimited Customer Health Scores
Task Management
Unlimited Custom Dashboards
Team Collaboration
Unlimited Account & Contact Segments
Full API Access
Unlimited Success Playbooks
Tracking Code
Email Alerts
Segment.com Integration
Metric Tracking
Calendar View
Custom Tags
Advanced Search
Knowledge Base Access
Team Reporting
Email Support

See How Akita Can Help You Develop a Scalable Customer Success Program

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Frequently Asked Questions

How long does it take to set up Akita?

Akita provides value on day one, and most customers fully configure their Akita account in just days.

Do I need help from my IT team to get Akita configured?

You may require initial IT involvement to install our tracking code or interface with our API. However, once you have some customer data in Akita, you can get to work configuring your account through our intuitive admin interface.

Does Akita integrate with my current business software?

We provide a full suite of developer tools to enable your IT team to push your key data into Akita. We also integrate with Segment.com.

Do you have a free trial?

No. We have worked hard to deliver a fully-featured Customer Success solution at an incredibly competitive price. Our monthly plan is a low-risk way of testing the platform, and you can cancel anytime.

Are there discounted plans available?

We offer a 20% discount for annual prepayments–more than two months free. If you have a large team, contact us, and we'll put together a custom quote.

Do you charge a setup or cancellation fee?

Nope. No setup fees. No cancellation fees.

Do I have to sign a long-term contract?

No. Akita is offered on a month-by-month basis, and you can cancel at any time. You may, however, choose our annual contract for simplified billing and a nice discount.

What type of support comes with an Akita subscription?

We offer help-desk and email support Monday - Friday from 9 AM - 9 PM GMT. Feature requests can be made in-app.

Are you GDPR compliant?

We are. You can find more information here.

Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

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Have questions for us?

We'd love to hear them! Just email us at hello@akitaapp.com.