Priced to start. Built to scale.


Essential features for retaining and growing your customer base.
$159/month(billed annually)
Includes your first 3 Users
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Full API access
Single view of the customer
Unlimited Dashboards
Powerful Segments
Task management
Email support

ConnectComing 2021

Powerful integrations for a scalable Customer Success strategy.
$559/month(billed annually)
Includes your first 5 Users
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Everything in Start, plus:
80+ app integrations
White-glove onboarding

CustomizeComing 2021

Personalized service for teams with non-standard requirements.
Let's Talk
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Everything in Connect, plus:
Advanced integrations
Dedicated Success Engineer

Compare All Features



Additional users

Data Integration

Tracking code
AllStandard & Advanced


Self-service knowledge base
Email support
White-glove onboarding
Dedicated CSMDedicated Success Engineer


Single view of the customer
Account & Contact Segments
Custom dashboards
Task management
Calendar view
Custom tags
Email alerts
Metric tracking
Custom attributes
Advanced search
* Subject to fair use
Frequently Asked Questions

How long does it take to set up Akita?

Akita provides value on day one. While your team may require additional time to install our tracking code or interface with our API, most customers fully configure their Akita account within the first 30 days.

Do I need help from my IT team to get Akita configured?

With Akita's one-click integrations, you can be up and running with zero IT involvement. If you need to implement our tracking code or interface with our API, Akita will work closely with your IT team to make the process as smooth as possible.

Does Akita integrate with my current business software?

We hope so! Akita has a powerful data integration system at its core and is currently capable of connecting with over 100 Software-as-a-Service (SaaS) tools. You can find this list over in our integrations directory. If you are using a product that isn't on our list, please reach out to us, and we'll be able to tell you whether we can add the integration for you.

Do you have a free trial?

Not at the moment. To help ensure Akita is right for you, we offer a 30-day evaluation period with UNLIMITED users. Our Connect Plan customers receive a complimentary session with an Akita Customer Success specialist who will help you connect your data sources and configure your Akita account.

What happens after the 30-day evaluation period?

You will be notified by email when your evaluation period is coming to a close and will have the chance to de-activate any of the extra users you don't need or cancel your subscription before the next billing cycle.

Are there discounted plans available?

We offer a 20% discount for annual prepayments–more than two months free. If you have a large team, contact us, and we'll put together a custom quote.

Do you charge a setup or cancellation fee?

Nope. No setup fees. No cancellation fees.

Do I have to sign a long-term contract?

No. Akita is offered on a month-by-month basis, and you can cancel at any time. You may, however, choose our annual contract for simplified billing and a nice discount.

What type of support comes with an Akita subscription?

We offer help-desk and email support Monday - Friday from 9 AM - 9 PM GMT and phone support by appointment. Feature requests can be made in-app.

Are you GDPR compliant?

We are. You can find more information here.

Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

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