Customer Success Roundup for the 5th June 2020
Akita’s Customer Success Roundup is a list of hand-picked resources from around the web brought to your inbox. We’ve enjoyed reading them and we hope you do too.
MX Growth's Clayton Moulynox advises CSMs to "Stop Checking-In With Customers".
Bowery Capital chats to Ed Fry, Head of Growth at Paddle, about "Driving Revenue Retention During COVID-19" [Podcast].
Klear's Guy Avigdor explains how to "Build Stronger Ties With Excellent Customer Relations".
Melissa Rosen from Groove details "9 Customer Success Strategies That Actually Scale (Plus 4 Metrics We Track)".
Fluid Group's Marshall Lemon looks at "How to Ensure a Smooth Sales to Customer Success Handoff".