Issue 319

Akita's Customer Success Roundup For Friday, 20th May, 2022

Akita Administrator
May. 20th, 2022

Akita’s Customer Success Roundup is a list of hand-picked resources from around the web brought to your inbox. We’ve enjoyed reading them and we hope you do too.

The Success League's Jan Young looks at — "What Is a Success Plan: And Why Is It Critical to Building a Relationship With Your Customer?".

Co-founder of Success Chain, Sue Nabeth Moore, discusses — "Helping Customers Become the Heroes of Their Own Stories".

Startup Coach, Daphne Tideman, talks about next-level customer-centricity in — "Don’t be Just Another ‘Askhole’".

Sharel Omer, CEO & co-founder of Affogata, believes — "If Your Company Is Not Customer-Obsessed, You're Doing It Wrong".

Lead Data Scientist at RBC Group, Volodymyr Holomb, takes a deep, technical, dive in answering the question — "How Do We Know That Your Customers Are Leaving?".


Customer Success Café — Paris / 24th May @ 7PM CET
Tous les Customer Success Managers, surtout à ne pas manquer cette occasion d'échange et de partage! Learn More

Basic Skills for Customer Success Managers / 25th May @ 5PM BST
Change Management Skills for CSMs. Learn More

Encuentro digital Customer Success — Madrid / 26th May @ 0830AM CEST
Encuentro mensual informal de Customer Success Managers de cualquier nivel para conectar de forma virtual y compartir retos con un café. Learn More

CS4Rev Conversations - The Great Quota Debate / 31st May @ 4PM CEST
Should Customer Success own a revenue number? Learn More

The Customer Conference — London / 15th & 16th June
Independent Customer Success event for tech and non-tech companies. Learn More

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