Akita provides a Customer Success solution that works with Work[etc]

Work[etc] In Brief
Founded 2009
Founder(s) Daniel Barnett
Headquarters San Francisco, California, USA
Price From $78 USD
Website Visit 
Company Profile

Work[etc]

Work[etc] is a cloud-based business, and workflow management software solution for Small to Medium Businesses (SMBs). The company is based in San Francisco, California with offices also located in Sydney, and London, and was founded in 2009 by Daniel Barnett.

Work[etc] software includes:

  • Workflow Solutions
  • Sales, Customer Relationship Management (CRM), and Social
  • Help Desk
  • Project Management
  • Billing

The software has features that include projects, tasks, invoicing, and quotes, finance, email, support tickets, customer support, sales management, operations, management, team collaboration, enterprise analytics, customer fields, email plugins, permissions, and web forms, and also integrates with third party applications.

Work[etc] offers subscription plans on a monthly basis, depending on the number of users required, starting from $78. There is also a fee applied per user per month for additional users. Work[etc] also offers a free 14 day trial to help businesses evaluate the product.

Integration Results

Your Work[etc] Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Work[etc] data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Work[etc] account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Work[etc] with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

Thank you for your interest in Akita!
We will be in touch shortly.
Hmmm...something went wrong but our technical team is looking into it.
We'll have a fix in place soon. We're really sorry about this.

Have questions about how Akita Integrates with Work[etc]?

We'd love to hear them! Just email us at hello@akitaapp.com.