Akita provides a Customer Success solution that works with Slack

Slack In Brief
Founded 2014
Founders Cal Henderson, Eric Costello, Serguei Mourachov, Stewart Butterfield
Headquarters San Francisco, California, United States
Price Plans from $0/mo
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Company Profile

Slack

Slack is a cloud-based team communication application providing real-time messaging, archiving, and search for teams of all sizes. It aims to empower teams to communicate effectively, both with one another and with their software tools (via the many Slack integrations out there).

As well as streamlining team communications, Slack provides an accessible archive of conversations, information, and projects. In their own words, "Slack is where work happens".

Integration Results

Your Slack Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Slack data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Slack account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Slack with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

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Have questions about how Akita Integrates with Slack?

We'd love to hear them! Just email us at hello@akitaapp.com.