Satismeter allows you to send Net Promoter Score® surveys to gather an analyze customer feedback from customers via email or the web.
- Web-Integrated surveys that can be installed into any app or website in less than 10 minutes.
- Real-time analytics allowing you to see customer responses instantly.
- Translations enabling your international customers to complete surveys in their native language.
- Survey customization allowing you to match your survey with your app or website.
- Collaboration tools enabling you to share results with your colleagues.
Information We Request
When you connect SatisMeter with Akita, we automatically collect information on the following:
|NPS Survey||Every 6 hours|
How to Connect SatisMeter and Akita
- Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.
- Click the Connect Provider button.
- Select SatisMeter from the list of available integrations.
- Fill in the form to complete the connection. For this, you will need your Project ID and Read Key from your SatisMeter account.
- That's it – all done!
Your SatisMeter Customer Data in Akita
- Once connected, your Akita account will begin populating with your SatisMeter data.
NPS Survey SubmittedDETRACTOR - 5
- Comments I've seen a decline in the quality of service we've been getting lately.
- This data will appear alongside all your other customer interactions for a 360° view.
- Segment your accounts based on data from your SatisMeter account, and from your other business tools.
128 Accounts Matched. Save as Segment
- Define lifecycle stages and make sure customers stay on track.
- Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
We'd love to show you Akita in more detail and answer any questions you have about integrating SatisMeter with our Customer Success platform.
Fill in the form below to schedule a demo and get started with your Customer Success efforts.