Akita provides a Customer Success solution that works with Ronin

Ronin In Brief
Founded 2008
Founder(s) Lu Wang
Headquarters Silicon Valley, Mountain View, California, USA
Price From $0 USD
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Company Profile

Ronin

Ronin is a easy-to-use online invoicing, and time tracking software application that enables small businesses, freelancers, contractors, lawyers, agents, consultants, and teams to track time and payments, send estimates, and manage clients. The company is based in Silicon Valley, California, and was founded in 2008 by Lu Wang, and was acquired by GoDaddy, a domain names registrar, in 2013.

Ronin features include:

  • Clients
  • Invoices
  • Estimates
  • Products
  • Time tracking

The software has other features that include expenses, staff, and roles, client-facing logins, recurring invoices, multiple currencies, customizable logos, and customizable templates. The paid product features include larger limits, payment integration, SSL (Secure Socket Layers) Security, and an unbranded application. The company also partners with third party application companies.

Ronin offers subscription plans on a monthly basis, depending on the number of clients, contacts per client, and staff users required, starting from free. There is also a fee applied per user per month for additional users with the Agency plan. Ronin also offers a free 30 day trial of their pro subscription plans to help companies evaluate the product.

Integration Results

Your Ronin Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Ronin data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Ronin account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Ronin with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

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Have questions about how Akita Integrates with Ronin?

We'd love to hear them! Just email us at hello@akitaapp.com.