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Customer Success Software that Integrates With Retently

Retently allows you to send Net Promoter Score® surveys to gather, analyze, and act on customer feedback.

It provides:

  • Insightful Analytics,
  • Closed Loop Feedback,
  • Survey Customization, and
  • Multi-language Surveys.

With Retently, you can build a powerful Voice of the Customer program and convert customers to advocates.

How to Connect Retently and Akita

Step 1

Step 1

Head to the Integrations section in Akita. You’ll find it under Settings (the cog icon ) in the left menu bar.

Step 2

Step 2

Click the Connect Provider button.

Retently

Step 3

Select Retently from the list of available integrations.

step 4

Step 4

Fill in the form to complete the connection. For this, you will need your API Key from your Retently account.That’s it – all done!

Your Retently Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Retently data.
  • This data will appear alongside all your other customer interactions for a 360° view.

  • Segment your accounts based on data from your Retently account, and from your other business tools.

  • Define lifecycle stages and make sure customers stay on track.

  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.