Akita provides a Customer Success solution that works with Promoter.io
Data Retrieved
Information We Request
When you connect Promoter.io with Akita, we automatically collect information on the following:
| Person | Every 6 hours |
|---|---|
| NPS Survey | Every 6 hours |
Integration Results
Your Promoter.io Customer Data in Akita
- Once connected, your Akita account will begin populating with your Promoter.io data.
Bresler's Ice Cream
NPS Survey Submitted
DETRACTOR - 5- Comments I've seen a decline in the quality of service we've been getting lately.
- This data will appear alongside all your other customer interactions for a 360° view.
- Segment your accounts based on data from your Promoter.io account, and from your other business tools.
NPS Promoter.io
Less Than
<
7
7
AND
+
MRR Chargebee
More Than
>
$1000
1K
AND
+
Ticket Zendesk
Status
Status
Open
Open
128 Accounts Matched. Save as Segment
- Define lifecycle stages and make sure customers stay on track.
Onboarding
134 ACCOUNTS
$72,900 MRR
CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
- Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling
First Steps
We'd love to show you Akita in more detail and answer any questions you have about integrating Promoter.io with our Customer Success platform.
Fill in the form below to schedule a demo and get started with your Customer Success efforts.
Have questions about how Akita Integrates with Promoter.io?
We'd love to hear them! Just email us at hello@akitaapp.com.