Akita provides a Customer Success solution that works with LiveChat

LiveChat In Brief
Founded 2002
Founders Maciej Jarzebowski, Mariusz Cieply, and Szymon Klimczak
Headquarters Wroclaw, Dolnoslaskie, Poland
Website Visit 
Company Profile

LiveChat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities. LiveChat delivers real-time software and web analytics solutions for e-commerce sales and support teams. It provides simple communication between e-commerce owners and best prospects on their websites and to make the online sales process easier.

Connection Instructions

How to Connect LiveChat and Akita

  • Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select LiveChat from the list of available integrations.

LiveChat

  • Fill in the form to complete the connection. For this, you will need your Login (Email Address) and API Key from your LiveChat account.
Login (Email Address)
Required
API Key
Required

Submit
  • That's it – all done!
Integration Results

Your LiveChat Customer Data in Akita

  • Once connected, your Akita account will begin populating with your LiveChat data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your LiveChat account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating LiveChat with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

Thank you for your interest in Akita!
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Have questions about how Akita Integrates with LiveChat?

We'd love to hear them! Just email us at hello@akitaapp.com.