Akita provides a Customer Success solution that works with HubSpot

This integration will be made available in an upcoming release — please contact sales@akitaapp.com for more details.
HubSpot In Brief
Founded 2006
Founder(s) Brian Halligan and Dharmesh Shah
Headquarters Cambridge, Massachusetts, USA
Price Plans from $0/mo
Website Visit 
Company Profile


HubSpot is an inbound marketing, sales and customer service platform that helps companies attract visitors, convert leads, close deals, and support customers. HubSpot also offers a free Customer Relationship Management (CRM) system. These services are packaged into individual products or "hubs" – Marketing Hub, Sales Hub, Support Hub – all available as add-ons with the HubSpot CRM at its core.

HubSpot also boasts an active community of sales and marketing pros ready to help you get the most out of their tools. They also run the online HubSpot Academy and the annual INBOUND conference in Boston.

Data Retrieved

Information We Request

When you connect HubSpot with Akita, we automatically collect information on the following:

Activity Every 6 hours
Call Every 6 hours
Deal Every 6 hours
Email Activity Every 6 hours
Ticket Every 6 hours
Event Every 6 hours
Note Every 6 hours
Organization Every 6 hours
Person Every 6 hours
Task Every 6 hours
User Every 6 hours
Connection Instructions

How to Connect HubSpot and Akita

  • Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select HubSpot from the list of available integrations.


  • Click the link to begin the connection process.


  • Within HubSpot follow the prompts to approve the Akita integration.
  • That's it – all done!
Integration Results

Your HubSpot Customer Data in Akita

  • Once connected, your Akita account will begin populating with your HubSpot data.
Bresler's Ice Cream

Ticket Submitted

  • Source Web
  • Priority Medium
  • Status Open
  • Description Hello, I'm having problems adding a new user. Help! Thanks, Janet.
Created on 23 October 2021 @ 08:13 PM
  • This data will appear alongside all your other customer interactions for a 360° view.
  • Segment your accounts based on data from your HubSpot account, and from your other business tools.
Ticket HubSpot Status Status Open Open AND +
MRR Chargebee More Than > $1000 1K AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.


$72,900 MRR

CSM Insight Score
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating HubSpot with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

Thank you for your interest in Akita!
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Have questions about how Akita Integrates with HubSpot?

We'd love to hear them! Just email us at hello@akitaapp.com.