Akita provides a Customer Success solution that works with Highrise

Highrise In Brief
Founded 1999
Founder(s) Jason Fried
Headquarters Chicago, Illinois, USA
Price From $0 USD
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Company Profile

Highrise

Highrise is a web-based Customer Relationship Management (CRM) and contact management software application. Highrise enables their clients keep related notes, files, images, and contact history, create tasks via email and track emails, conversations, and tasks.

37signals, a web design company, was co-founded by Jason Fried, Ernest Kim and Carlos Segura in 1999. Jason Fried is the only remaining founder left in the company. Since 2003, the company began shifting their focus from web design to web applications and in 2014, 37signals was renamed Basecamp. Highrise, previously named Sunrise, is a product created by Basecamp that launched in 2007. The company headquarters are based in Chicago, Illinois, USA.

Product features:

  • Contact management
  • Task management
  • Deals, proposals, and leads tracking
  • Permission access
  • Emails, conversations, and tasks tracking
  • Latest activity
  • Color schemes
  • Case management
  • Group management

Highrise integrates with Basecamp and other applications such as LiveChat, Olark, ClickDesk, Help Scout, Live Agent, Freshdesk, MailChimp, Wufoo, FreshBooks, ExactTarget, Billomat, Mad Mimi and INinbox. Highrise also provides mobile applications for the iOS and Android operating systems.

Pricing:

  • Free plan for 2 users, no files and 250 contacts
  • Solo plan for $29 per month for 1 user, 5 GB file storage, unlimited deals and 20k contacts
  • Basic for $24 per month for up to 6 users, 5 GB storage, 10 deals, 5,000 contacts and enhanced security
  • Plus for $49 per month for up to 15 users, 15 GB storage, unlimited deals, 20,000 contacts and enhanced security
  • Premium for $99 per month for up to 40 users, 30 GB storage, unlimited deals, 30,000 contacts and enhanced security
Integration Results

Your Highrise Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Highrise data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Highrise account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Highrise with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

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Have questions about how Akita Integrates with Highrise?

We'd love to hear them! Just email us at hello@akitaapp.com.