Akita provides a Customer Success solution that works with FreshBooks

FreshBooks In Brief
Founded 2003
Headquarters Toronto, Canada
Founder(s) McDerment and Joe Sawada
Price From $0 USD
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Company Profile

FreshBooks

FreshBooks is a cloud-based accounting software company designed for client-service businesses. The software is sold on a subscription basis to businesses that send invoices to clients and receive payment for their services and time. The product features include, time tracking time sheets, team time tracking, reports, billing and accounts. FreshBooks connects with applications such as Stripe, MailChimp and Authorize.net. There is also a FreshBooks mobile application available.FreshBooks was founded by Mike McDerment and Joe Sawada in 2003 and is based in Toronto, Canada. The company now has over 5 million users and serves customers in over 120 countries. The product was originally called 2ndSite but in 2006 the company rebranded the product as FreshBooks. There are four subscriptions available, Free at $0 per month, Seedling at $19.95 per month, Evergreen at $29.95 per month and Mighty Oak at $39.95 per month. The company also offers a free 30 day trial.

Integration Results

Your FreshBooks Customer Data in Akita

  • Once connected, your Akita account will begin populating with your FreshBooks data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your FreshBooks account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating FreshBooks with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

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Have questions about how Akita Integrates with FreshBooks?

We'd love to hear them! Just email us at hello@akitaapp.com.