Akita provides a Customer Success solution that works with FreeAgent

FreeAgent In Brief
Founded 2007
Founder(s) Ed Molyneux, Olly Headey and Roan Lavery
Headquarters Edinburgh, UK
Price From $20 USD
Website Visit 
Company Profile

FreeAgent

FreeAgent is an online accounting system for freelancers and small businesses that allows clients to manage and control accounts, track time, expense logging, invoicing and tax billing. FreeAgent features include a dashboard, estimates, invoicing, expenses, projects, time tracking, banking, accounting and tax calculation. FreeAgent has more than 35,000 customers and is an official 2014 ICAS partner. FreeAgent was previously a winner at the British Accountancy Awards, won the Small Business Accounts and Expense Management awards at the 2013 AccountingWEB Software Satisfaction Awards and also came 8th place in the 2013 Deloitte Fast 50.

FreeAgent was co-founded by Ed Molyneux, Olly Headey and Roan Lavery in 2007. The company headquarters are located in Edinburgh, UK. There is one subscription available, Universal at $20 per month that includes all the product features and award-winning support plus Sales Tax Reporting and Multi-Currency Invoicing. FreeAgent also provides a free 30 day trial of their products.

Connection Instructions

How to Connect FreeAgent and Akita

  • Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select FreeAgent from the list of available integrations.

FreeAgent

  • Click the link to begin the connection process.

Connect

  • Within FreeAgent follow the prompts to approve the Akita integration.
  • That's it – all done!
Integration Results

Your FreeAgent Customer Data in Akita

  • Once connected, your Akita account will begin populating with your FreeAgent data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your FreeAgent account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating FreeAgent with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

Thank you for your interest in Akita!
We will be in touch shortly.
Hmmm...something went wrong but our technical team is looking into it.
We'll have a fix in place soon. We're really sorry about this.

Have questions about how Akita Integrates with FreeAgent?

We'd love to hear them! Just email us at hello@akitaapp.com.