Customer Relationship Management (CRM) is managing a relationship with a customer, and the interactions between a company, and a customer. CRM software is a system that stores customer data, organizes, and automates sales, marketing, customer service, customer support, and technical support, and manages employee, and customer interactions. The software solution can be cloud-based allowing for the application to be constantly updated thus customer relationships can be managed instantly.
Akita SaaS Business Application Directory offers a selection of software from the leaders in Customer Relationship Management (CRM). Akita integrates with your existing CRM software providing you with a dynamic timeline of customer interactions, intelligent customer alerts, and a prioritized list of at-risk customers. Akita helps your business reduce customer churn, and increase customer retention, and sales so you can keep your customers happy.
