Blog

Is the Customer Journey Over?

Barry Devon
Oct. 6th, 2021

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Akita's Guide to Dublin for SaaStock 2019 Attendees

Sandra Pender
Oct. 14th, 2019

In preparation for SaaStock Dublin, we asked our Co-founder, recovering Archaeologist and one time Dublin Tour Guide Barry Devon to suggest 7 things to keep you busy around the event.

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6 Customer Success Takeaways from SaaStock 2018

Sandra Pender
Oct. 19th, 2018

It was November 2015, team Akita was attending a SaaS meetup at Intercom HQ in Dublin, and co-founder of SaaScribe Alex Theuma let the crowd in on a little secret: he was planning a brand new conference for the SaaS community.

Fast forward three years and SaaStock is the biggest event of its kind in Europe, attracting over 3,000 attendees from 50 countries and Alex is as committed to his vision as ever.

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Data-Driven Customer Success

Barry Devon
Aug. 3rd, 2018

According to anthropologist Robin Dunbar, our primate brains can only maintain stable relationships with around 150 people—beyond that, we begin to struggle. That definitely resonates with those of us that forget a person’s name as soon as we’re introduced.

It seems logical that a similar challenge faces us when managing our customers.

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