Customer Success Software

Akita is a powerful Customer Success platform that was founded with the mission of making customer relationships easy to maintain and nurture. Our goal is to break down data and organisational silos to empower Customer Success teams with actionable insights and timely alerts.

Akita was founded in 2014 by D Clay Smith when he recognised that many companies were failing their customers, simply because they couldn't see the full picture. He set out to build a platform that would integrate with all of the leaders in Software as a service (SaaS) and provide a 360-degree view of each customer to anyone in the company who interacts with customers.

Based in the Digital Hub on Crane Street, Dublin (in the shadows of the Guiness Brewery), we are dedicated to being a part of the customer-centric movement that is driving adoption, loyalty and growth in SaaS.


Contact Us

Akita Ventures Limited
The Digital Hub
Crane Street
Dublin 8

The Akita Team

  • D Clay Smith

    D Clay Smith


  • Barry Devon

    Barry Devon

    Head of Sales

  • Sandra Pender

    Sandra Pender

    Sr. Developer

  • Gabriel Munteanu

    Gabriel Munteanu