Issue 185

Customer Success Roundup for the 30th August 2019

Barry Devon
Aug. 30th, 2019

Akita’s Customer Success Roundup is a list of hand-picked resources from around the web brought to your inbox. We’ve enjoyed reading them and we hope you do too.


Emilia D'Anzica, Partner at Winning By Design, highlights the role of "Customer Success as a Profit Center".

Zendesk Sell's Marketing Director, Josh Bean provides some interesting guidance on "How to Build Customer Relationships That Increase Retention and Revenue".

Dominika Szczotka from Piwik PRO outlines some "CS Challenges & What Keeps Us Motivated".

Revium's Jude Walta discusses "Aligning Your Organization Around Customer Success".

Netomi's VP of Customer Success, Assaf Barnir explains his "Quick and Cheeky Customer Success Hiring Plan for Founders".

CleverTap's Lionel Valdellon takes us through "The 4 Pillars of Customer Retention".

Customer Success consultant Andreas Knoefel details how to "Leverage Your Champions".


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