Customer Success Roundup for the 30th April 2021
Akita’s Customer Success Roundup is a list of hand-picked resources from around the web brought to your inbox. We’ve enjoyed reading them and we hope you do too.
GoodTime.io's VP of Customer Success, Lauren Costella, looks at "4 Ways to Optimize Your CS Interviewing Engine".
Manager, Customer Engagement Global at Wrike, Artem Gurnov, details "The 3 Indicators of a Successful Client Call".
Product and Growth Manager at Cryptio.io, Aditya Khanduri, shares — "Understanding, Measuring and Improving Time To Value (TTV)".
Yahoo!Finance interview Tom Ronen, Head of Customer Success at monday.com, in — "How This Customer Success Leader Uses Smart Segmentation to Keep 110k Teams Humming".
Vice President, Channel Sales & Partner Success at Invisus, Todd Williams, argues that unless you are totally committed you should — "Eliminate your Customer Success Teams".
Katheriin Liibert, Head of Marketing at Outfunnel, delves into the "Essentials of Customer Churn and Retention".
Never Miss an Issue
Get hand-picked Customer Success content from around the web, delivered to your inbox every Friday.
Akita is Customer Success Management software that will help your business retain its customers and grow revenue.