Akita provides a Customer Success solution that works with Zuora

This integration will be made available in an upcoming release — please contact sales@akitaapp.com for more details.
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Zuora In Brief
Founded 2007
Founders Cheng Zou, K.V. Rao, and Tien Tzuo
Headquarters San Mateo, California, United States
Website Visit 
Company Profile

Zuora

Zuora is a subscription management platform that enables your subscription business to succeed. They sell multiple modules designed to automate billing, commerce, and finance operations. At the heart of Zuora is their Zuora Central platform, with additions products and integrations available.

Data Retrieved

Information We Request

When you connect Zuora with Akita, we automatically collect information on the following:

Invoice Every 2 hours
Organization Every 2 hours
Person Every 2 hours
Refund Every 2 hours
Subscription Every 2 hours
Subscription Product Every 2 hours
Transaction Every 2 hours
Connection Instructions

How to Connect Zuora and Akita

  • Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select Zuora from the list of available integrations.

Zuora

  • Fill in the form to complete the connection. For this, you will need your API Endpoint, API User Email Address, and API User Password from your Zuora account.
https:// API Endpoint /
Required (rest.eu.zuora.com or rest.zuora.com)
API User Email Address
Required
API User Password
Required
Submit
  • That's it – all done!
Integration Results

Your Zuora Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Zuora data.
Bresler's Ice Cream

Invoice Created

  • Invoice Number A2D1234567
  • Amount 99
  • Currency USD
  • Date Issued 23 October 2021 @ 08:30 PM
  • Date Due 28 October 2021 @ 08:30 PM
  • Status Due
Created on 23 October 2021 @ 08:30 PM
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Zuora account, and from your other business tools.
MRR Zuora More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding

134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Zuora with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

Thank you for your interest in Akita!
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By supplying my contact information and clicking "Request a demo", I authorize Akita to contact me (via email and/or phone) with more information or to schedule a private demonstration.

Have questions about how Akita Integrates with Zuora?

We'd love to hear them! Just email us at hello@akitaapp.com.