Akita Integrations Directory

Customer Success Software that Integrates With Zopim


Integration Benefits

Zopim works great with Akita!


Data Retrieved

Information We Request

When you connect Zopim with Akita, we automatically collect information on the following:

User Every 24 hours
Conversation Every 24 hours
Connection Instructions

How to Connect Zopim and Akita

  • Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select Zopim from the list of available integrations.


  • Fill in the form to complete the connection. For this, you will need your Web Address from your Zopim account.
https:// Web Address .zendesk.com

  • That's it – all done!
Integration Results

Your Zopim Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Zopim data.
Bresler's Ice Cream
  • janet@nationallumber.com wrote... Hi, Just a quick question – are you planning to add "export to Excel" functionality to your reports section? Thanks, Janet.
Created on 24 March 2023 @ 05:42 PM
  • This data will appear alongside all your other customer interactions for a 360° view.
  • Segment your accounts based on data from your Zopim account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.


$72,900 MRR

CSM Insight Score
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

Want to learn how Akita can save your Customer Success team time?

We'd love to show you Akita in more detail and answer any questions you have about integrating Zopim with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

Thank you for your interest in Akita!
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Have questions about how Akita Integrates with Zopim?

We'd love to hear them! Just email us at hello@akitaapp.com.