Akita provides a Customer Success solution that works with TeamSupport

TeamSupport In Brief
Founder(s) Robert C. Johnson and Eric Harrington
Headquarters Dallas, Texas, USA
Price From $30 USD
Founded 2008
Website Visit 
Company Profile

TeamSupport

TeamSupport is a collaborative customer support, and service, and help desk software that enables their clients solve customer issues, and manage customer experiences through collaboration, and teamwork. Muroc Systems, Inc was co-founded in 2008 by Robert C. Johnson, and Eric Harrington. TeamSupport LLC, a product created by Dallas, Texas-based Muroc Systems also launched in 2008.

TeamSupport features include:

  • Agent tools
  • Collaboration
  • Multi-channel support
  • Customer understanding
  • Management tools

The software has other features that include reporting, and analytics, and privacy, and security, and popular features such as screen recordings, an internal social network, a complete customer database, and automatic rules.

TeamSupport offers subscription plans on a monthly basis billed annually, per agent required, starting from $30. Muroc Systems also offers a free 14 day trial of TeamSupport to help companies evaluate the product.

Integration Results

Your TeamSupport Customer Data in Akita

  • Once connected, your Akita account will begin populating with your TeamSupport data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your TeamSupport account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating TeamSupport with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

Thank you for your interest in Akita!
We will be in touch shortly.
Hmmm...something went wrong but our technical team is looking into it.
We'll have a fix in place soon. We're really sorry about this.

Have questions about how Akita Integrates with TeamSupport?

We'd love to hear them! Just email us at hello@akitaapp.com.