Customer Success Software that Integrates With Sirportly
Sirportly is a web-based helpdesk software platform for businesses that enables teams respond to customers, and chat privately within an all-in-one interface. aTech Media, a software development company, was founded in 2004 by Adam Cooke, and web developer, Adam Higgs, joined the company in 2005. Sirportly, a product developed by Poole, Dorset-based, aTech Media, was created in 2011.
Sirportly features include:
- Message management
- Reporting and analytics
- Automation and workflow
- Customer interaction
Sirportly also integrates with third party applications such as Facebook, and Twitter.
Sirportly offers a subscription plan of Sirportly Cloud on a monthly basis, depending on the number of users required, starting from free. There is a fee applied per user per month for additional users. Sirportly also offers a free 30 day trial of Sirportly Cloud to help companies evaluate the product. The company offers Sirportly Enterprise, a packaged software version that can be run on client servers, on a licence contract. The licence fee depends on the number of staff users required by a client to support. Sirportly also offers additional extras for support, service and mobile.
Your Sirportly Customer Data in Akita
- Once connected, your Akita account will begin populating with your Sirportly data.
- This data will appear alongside all your other customer interactions for a 360° view.
- Segment your accounts based on data from your Sirportly account, and from your other business tools.
- Define lifecycle stages and make sure customers stay on track.
- Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.