Akita provides a Customer Success solution that works with Samanage

Samanage In Brief
Founded 2007
Founder(s) Doron Gordon
Headquarters Cary, North Carolina, USA
Price Available On Request
Website Visit 
Company Profile

Samanage

Samanage is an enterprise Information Technology (IT) asset management company.Samanage is a cloud-based Software as a Service (SaaS) company aimed at companies with IT departments and managers. Through using Samanage's Information Technology Service Management (ITSM) platform, the company assists companies in IT operations and reducing their IT costs by automating and simplifying tasks. Samanage features include managing IT assets, contracts, risks, hardware and software inventory, software licenses and delivering an enterprise IT service help desk. Samanage also integrates with other software such as, Salesforce.com to manage IT assets. The company also provides training resources including webinars, case studies, white papers and guides.

Samanage was founded in 2007 by Doron Gordon, CEO, and is a private company. The company headquarters are in Cary, North Carolina, USA and has offices located in The Netherlands and Israel. The company offers paid subscriptions for Service and/or Asset Management. Prices are available by request through their website. Samanage also offers a 14 day free trial of their software.

Integration Results

Your Samanage Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Samanage data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Samanage account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Samanage with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

Thank you for your interest in Akita!
We will be in touch shortly.
Hmmm...something went wrong but our technical team is looking into it.
We'll have a fix in place soon. We're really sorry about this.

Have questions about how Akita Integrates with Samanage?

We'd love to hear them! Just email us at hello@akitaapp.com.