Akita provides a Customer Success solution that works with Pipedrive

Pipedrive In Brief
Founded 2010
Founder(s) Martin Tajur, Urmas Purde, Martin Henk, Timo Rein and Ragnar Sass.
Headquarters San Francisco, California, USA
Price From $9 USD
Website Visit 
Company Profile

Pipedrive

Pipedrive is Customer Relationship Management (CRM) company that offers a sales pipeline management software to their customers. Pipedrive is a solution for managing a company's sales pipeline. Pipedrive features include a sales pipeline, timeline view, sales reporting, Google Apps and Maps integration, email tracking, data import and export. Pipedrive clients can view the sales process and deals are displayed in stages in the pipeline view. The company provides a drag and drop function to move deals around in the pipeline. There is a Pipedrive Academy to educate customers on their products and an ebook is forthcoming. Pipedrive also has a mobile application available for Android and iOS devices.

Pipedrive was co-founded in 2010 by Martin Tajur, Urmas Purde, Martin Henk, Timo Rein and Ragnar Sass. Pipedrive headquarters are located in San Francisco, California, USA and also has offices in Tallinn, Estonia. The company currently employs over fifty staff members and has over 500 customers in Ireland and thousands worldwide. Pipedrive is listed as an alumni company on AngelPad. Pipedrive is priced at $9 + VAT per user per month and offers a 30 day free trial.

Data Retrieved

Information We Request

When you connect Pipedrive with Akita, we automatically collect information on the following:

Activity Every 3 hours
Data Adapter Every 3 hours
Deal Every 3 hours
Call Every 3 hours
Email Activity Every 3 hours
Event Every 24 hours
Note Every 3 hours
Organization Every 3 hours
Person Every 3 hours
Task Every 24 hours
User Every 3 hours
Connection Instructions

How to Connect Pipedrive and Akita

  • Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select Pipedrive from the list of available integrations.

Pipedrive

  • Fill in the form to complete the connection. For this, you will need your API Token and Web Address from your Pipedrive account.
API Token
Required
https:// Web Address .pipedrive.com
Required

Submit
  • That's it – all done!
Integration Results

Your Pipedrive Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Pipedrive data.
Bresler's Ice Cream

Call Logged

  • Caller Name Lisa Abbott
  • Caller Number 212-867-5309
  • Target Name Chris Mahony
  • Target Number 212-321-4321
  • Duration 28 minutes
Created on 14 December 2018 @ 06:31 PM
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Pipedrive account, and from your other business tools.
Renewal Pipedrive Within Within 30 Days 30 Days AND +
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Pipedrive with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

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Have questions about how Akita Integrates with Pipedrive?

We'd love to hear them! Just email us at hello@akitaapp.com.