Akita Integrations Directory
Customer Success Software that Integrates With Pendo
| Pendo In Brief | |
|---|---|
| Website | Visit |
Data Retrieved
Information We Request
When you connect Pendo with Akita, we automatically collect information on the following:
| Data Adapter | Every 24 hours |
|---|---|
| NPS Survey | Every 24 hours |
| Organization | Every 24 hours |
| Page Event | Every 24 hours |
| Page View | Every 24 hours |
| Person | Every 24 hours |
Connection Instructions
How to Connect Pendo and Akita
- Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.
) in the left menu bar.
- Click the Connect Provider button.
Connect Provider
- Select Pendo from the list of available integrations.
Pendo
- Fill in the form to complete the connection. For this, you will need your Integration Key from your Pendo account.
Integration Key
Required
Submit
- That's it – all done!
Integration Results
Your Pendo Customer Data in Akita
- Once connected, your Akita account will begin populating with your Pendo data.
Bresler's Ice Cream
NPS Survey Submitted
DETRACTOR - 5- Comments I've seen a decline in the quality of service we've been getting lately.
- This data will appear alongside all your other customer interactions for a 360° view.
- Segment your accounts based on data from your Pendo account, and from your other business tools.
NPS Pendo
Less Than
<
7
7
AND
+
MRR Chargebee
More Than
>
$1000
1K
AND
+
Ticket Zendesk
Status
Status
Open
Open
128 Accounts Matched. Save as Segment
- Define lifecycle stages and make sure customers stay on track.
Onboarding
134 ACCOUNTS
$72,900 MRR
CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
- Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling
Want to learn how Akita can save your Customer Success team time?
We'd love to show you Akita in more detail and answer any questions you have about integrating Pendo with our Customer Success platform.
Fill in the form below to schedule a demo and get started with your Customer Success efforts.
Have questions about how Akita Integrates with Pendo?
We'd love to hear them! Just email us at hello@akitaapp.com.