Akita provides a Customer Success solution that works with Mixpanel

Mixpanel In Brief
Founded 2009
Price From $0 USD / mo
Founders Suhail Doshi and Tim Trefren
Headquarters San Francisco, California, United States
Website Visit 
Company Profile

Mixpanel

Mixpanel is an advanced user analytics platform for mobile and web. It helps businesses grow by showing them how their users behave and use their products to facilitate smarter decision-making. Mixpanel provides actionable insights into users across the customer journey empowering teams to increase conversion, engagement, and customer retention.

Mixpanel features include:

  • Activity dashboard
  • Automatic messaging triggered by user actions (or inaction)
  • A/B testing for messaging campaigns
  • Retention report using cohort analysis
  • User segmentation
Data Retrieved

Information We Request

When you connect Mixpanel with Akita, we automatically collect information on the following:

Person Every 12 hours
Data Adapter Every 12 hours
Connection Instructions

How to Connect Mixpanel and Akita

  • Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select Mixpanel from the list of available integrations.

Mixpanel

  • Fill in the form to complete the connection. For this, you will need your API Secret from your Mixpanel account.
API Secret
Required

Submit
  • That's it – all done!
Integration Results

Your Mixpanel Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Mixpanel data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Mixpanel account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Mixpanel with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

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Have questions about how Akita Integrates with Mixpanel?

We'd love to hear them! Just email us at hello@akitaapp.com.