Akita provides a Customer Success solution that works with Mandrill

Company Profile

Mandrill

Mandrill is a transactional email product that enables software applications to send automated email such as password reminders, shopping cart receipts, and notifications. MailChimp, an email marketing service provider that is part of The Rocket Science Group, was co-founded in 2001 by Ben Chestnut, and Dan Kurzius. Launched in 2012, Mandrill, a product created by Atlanta, Georgia-based MailChimp, launched in 2012, and Chad Morris is product lead.

Mandrill features include:

  • Optimized delivery infrastructure
  • Analytics
  • Templates and dynamic content
  • Customizable sending options and white labeling
  • Powerful integrations

The company offers a mobile application for the iOS and Android operating systems and also provides documentation as a reference about the product.

Mandrill offers subscription plans on a monthly basis, depending on the number of emails sent, starting from free. There is also a monthly fee for an additional dedicated IP (Internet Protocol). Information relating to enterprise accounts is available on request from Mandrill.

Integration Benefits

Mandrill works great with Akita!

To connect your Mandrill account, we require your API Key.

To locate your API Key:

  1. Sign in to your Mandrill account using your username and password.
  2. Click on the "Get API Keys" link accessible under the "API" portion of the page.
  3. Your API Key is available under the "Key".

That's it. You are ready to start utilizing Mandrill directly from your Akita account.

Data Retrieved

Information We Request

When you connect Mandrill with Akita, we automatically collect information on the following:

Transactional Email Every 24 hours
Connection Instructions

How to Connect Mandrill and Akita

  • Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar.

  • Click the Connect Provider button.

Connect Provider

  • Select Mandrill from the list of available integrations.

Mandrill

  • Fill in the form to complete the connection. For this, you will need your API Key from your Mandrill account.
API Key
Required

Submit
  • That's it – all done!
Integration Results

Your Mandrill Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Mandrill data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Mandrill account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Mandrill with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

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Have questions about how Akita Integrates with Mandrill?

We'd love to hear them! Just email us at hello@akitaapp.com.