Akita provides a Customer Success solution that works with Feng Office

Feng Office In Brief
Founded 2008
Founder(s) Conrado Viña, Marcos Saiz and Ignacio de Soto
Headquarters Montevideo, Uruguay
Price From $14 user/mo
Website Visit 
Company Profile

Feng Office

Feng Office is a web-based collaborations Software as a Service (SaaS) business that enhances organizational productivity and communication. Feng Office enables businesses to manage documents, project tasks, billing, communication, scheduling, events and electronic information distribution. Feng Office features include a management overview, tasks, a calendar, emails, documents, workspaces, contacts, time tracking, notes, search and filters, user administration, linked information and web links. Feng Office clients include TSI Alliance, AIESEC and Panorama Profil line S.A. There are over 2 million Feng Office users worldwide that include the NBA (National Basketball Association), Berkley University of California, NASA (National Aeronautics and Space Administration), Xerox and Porsche Design.

OpenGoo was founded by Conrado Viña, Marcos Saiz and Ignacio de Soto in 2007. In 2008, OpenGoo was given a new name, Feng Office, and became a commercial business with the addition of Sergio Riestra, Marcos Marin, and Carlos Palma. The company headquarters are located in Montevideo, Uruguay. Feng Office has two types of products available, Feng Sky, a cloud-based solution, and Feng Onsite, a self-hosted solution. Feng Sky has three subscriptions available, Community at $14 per user per month or $168 annually, Professional at $19 per user per month or $228 annually and Enterprise at $29 per user per month or $348 annually. Feng Onsite has yearly licence plans available, Free Downloaded Community Edition at $0, Supported Community Edition at $990 for SMB (Small-to-Medium Business), $2,990 for medium businesses and $4,990 for large businesses, Professional Edition at $1,990 for SMB, $3,990 for medium businesses and $7,990 for large businesses and Enterprise Edition at $3,990 for SMB, $7,990 for medium businesses and $15,990 for large businesses. Pricing for corporations is available on request. Fen Office also offers a free trial of their products.

Integration Results

Your Feng Office Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Feng Office data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Feng Office account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Feng Office with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

Thank you for your interest in Akita!
We will be in touch shortly.
Hmmm...something went wrong but our technical team is looking into it.
We'll have a fix in place soon. We're really sorry about this.

Have questions about how Akita Integrates with Feng Office?

We'd love to hear them! Just email us at hello@akitaapp.com.