Akita provides a Customer Success solution that works with Deskero

Deskero In Brief
Founded 2012
Founder(s) Fausto Iannuzzi
Headquarters London, UK
Price From $0 USD
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Company Profile

Deskero

Deskero is a cloud-based helpdesk software for Small to Medium Businesses (SMBs). Deskero tools integrate multi channel support, such as websites, emails, chats and social networks, into a one database and provides assistance for managing customer care. Deskero features include ticket management, feedback, social engagement, reports and knowledge base. Deskero clients include Recatch, Despar Nordest and Easydom. Deskero was also featured in VentureBeat and Ninja Marketing.

Deskero, a service product by Nabra, was founded by Fausto Iannuzzi in 2012. The company headquarters are located in London, UK. There are four subscriptions available Newbie at $0, Social at $15 per agent per month, Business at $38 per agent per month and Power at $78 per agent per month. The cost of custom configuration and settings is available on request.

Integration Results

Your Deskero Customer Data in Akita

  • Once connected, your Akita account will begin populating with your Deskero data.
  • This data will appear alongside all your other customer interactions for a 360° view.
Accounts
1762
NPS
-10
MRR
$689,420
  • Segment your accounts based on data from your Deskero account, and from your other business tools.
MRR Chargebee More Than > $1000 1K AND +
Ticket Zendesk Status Status Open Open AND +
NPS Delighted Less Than < 7 7

128 Accounts Matched. Save as Segment

  • Define lifecycle stages and make sure customers stay on track.

Onboarding


134 ACCOUNTS
$72,900 MRR

CSM Insight Score
62
Targets 216 / 392 Achieved
Tasks 382 / 588 Achieved
  • Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
Get the Ball Rolling

First Steps

We'd love to show you Akita in more detail and answer any questions you have about integrating Deskero with our Customer Success platform.

Fill in the form below to schedule a demo and get started with your Customer Success efforts.

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Have questions about how Akita Integrates with Deskero?

We'd love to hear them! Just email us at hello@akitaapp.com.