Customer Success Blog

June 2021

The Startups' Guide to Buying Customer Success Software

Barry Devon
Jun. 14th, 2021


Who this article is for:

SaaS Startups looking to purchase Customer Success (CS) software but limit their spend to under $300 per month.


“Thanks for reaching out, unfortunately we don’t feel you’re a fit at this present time…” 🤬.

Startups looking to invest in Customer Success software hear this all the time! The vendor’s SDR takes one look at your company profile and hits the reject button. You’re too small apparently…

Being ignored, ghosted and rejected doesn’t make for a satisfying buying process.

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